E-Tailers Blocking Too Many Online Orders
According to Retail Decisions USA, e-retailers are blocking up to 16% of online orders--even though less then 2% of their transactions tend to be fraudulent. Industry experts say that merchants in general block about 5% of all transactions due to suspicion of fraud, but that number rises to 16% for Internet transactions, particularly for transactions placed from foreign markets. The result is the loss of many legitimate orders. [Full story: Online fraud-fighting merchants are refusing too many orders, experts say - Internet Retailer]
Posted under Ecommerce on June 24, 2003.
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